Questions? We'll answer quickly.
Everything you need to know, without the hassle.
Frequently asked questions for a smooth stay.
+55 22 99614-4509
+55 22 2623-2525
The most common questions answered so you can make the most of your stay at Ilhabranca Exclusive.
Check below for information on check-in, breakfast, parking, services and everything you need to know before you arrive.
Our Check-in starts from 3 pm and Check-out ends at 11 am.
Breakfast is served from 7h30 às 9h30with everything you need to start your day off right.
If you have an early morning outing planned — like a boat tour or a city adventure — just let the front desk know in advance. We’ll prepare a little takeaway with care so you can take a little piece of our coffee home with you.
Because a good day starts with a good breakfast.
The hotel has a 24-hour reception. Therefore, your check-in will be accommodated at any time.
Guests can leave their luggage at reception before check-in time and use the entire external area of the hotel. However, the room can only be released from 15:00.
We offer a pool bar that offers snacks, hamburgers, snacks and drinks.
It is not allowed to take food to eat in the breakfast restaurant and pool bar.
Yes. All reservations include breakfast.
Wi-fi is available in all hotel areas free of charge.
Animals are not allowed in the hotel.
Smoking is not permitted in hotel areas. If there is any type of damage caused by smoking, the hotel will charge a fee.
Yes, we do offer cots for children up to 3 years old which can be booked online free of charge. Subject to availability.
Yes, the hotel has parking spaces for registered guests' vehicles. One space per room.
Yes, it can be contracted separately directly through the hotel contacts.
We have rooms that are more accessible, but the hotel has access via stairs to its common areas.
Yes, 2 in 1 shampoo, soap and toilet paper.
Yes, subject to availability.
Yes, all rooms have empty minibars so you can store your products.
No, just cleaning.
Yes, all rooms have hairdryers in the bathrooms.
No, all access is by stairs.
Credit card, Pix/Belo, or cash.
Yes, we request 30% of the amount as a guarantee to confirm the reservation. Payment must be made within 72 hours after the reservation is finalized. If payment is not made, the reservation will be subject to cancellation without prior notice.
Our hotel offers the option of paying in up to 3 interest-free installments or up to 6 interest-bearing installments. It is important to note that the minimum fee is R$166.00. (Depending on the rate booked)
Failure to show up without prior notice will result in a full fine. After payment, the reservation can still be changed, free of charge, up to 3 days before check-in. Non-refundable amounts.
Creating vacations unforgettable since 1988
The Ilha Branca hotel chain is located in the prestigious João Fernandes neighborhood, just a few steps from the beach and close to the city center. We offer the ideal option to enjoy your stay in Búzios in a privileged location with more than 36 years old taking his vacation striking!
© Todos os direitos reservados – Hotel Ilha Branca 1988!
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